General Terms and Conditions

Orders once confirmed, cannot be canceled/amended.
Address can not be changed/ amended once the purchase has been completed.
Products purchased during sale period/ discounts are not eligible for return or exchange.
Products purchased prior to sales cannot be exchanged during sale period.
No refunds are entertained if the customer has provided a wrong or incomplete shipping address.
No refunds are entertained if there are 2 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
No refunds are entertained for international shipments if the recipient refuses to pay the Duty as mandated by the respective country of shipment or does not collect/ refuses to accept the order from the shipping agency.
Please ensure that the delivery received is in good condition and has not been tampered with, before you sign off acceptance.
In case of a damaged package, please retain the original packaging (along with price tags, invoices, labels etc.) Until our team reviews it.
Additionally, please ensure to write “ Received Damaged” on the delivery receipt when accepting and signing off with the courier partner.

Disclaimer: All policies are subject to change without prior notice. In case of any conflict, our 'Terms & Conditions' Policy would prevail.

If your purchase meets the eligibility criteria, we will happily exchange and offer a fresh piece.
In the rare instance we are unable to-do so, we will issue and email a Credit Note to the registered email address used while making the purchase.
The Credit Note will be valid for six (6) months from the date of issue and cannot be redeemed online or clubbed with any Special Offer/ Discount/ Sale.

Orders once confirmed, cannot be canceled/amended.
Address can not be changed/ amended once the purchase has been completed.
Products purchased during sale period/ discounts are not eligible for return or exchange.
Products purchased prior to sales cannot be exchanged during sale period.
No refunds are entertained if the customer has provided a wrong or incomplete shipping address.
No refunds are entertained if there are 2 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
No refunds are entertained for international shipments if the recipient refuses to pay the Duty as mandated by the respective country of shipment or does not collect/ refuses to accept the order from the shipping agency.
Please ensure that the delivery received is in good condition and has not been tampered with, before you sign off acceptance.
In case of a damaged package, please retain the original packaging (along with price tags, invoices, labels etc.) Until our team reviews it.
Additionally, please ensure to write “ Received Damaged” on the delivery receipt when accepting and signing off with the courier partner.

Disclaimer: All policies are subject to change without prior notice. In case of any conflict, our 'Terms & Conditions' Policy would prevail.

If your purchase meets the eligibility criteria, we will happily exchange and offer a fresh piece.
In the rare instance we are unable to-do so, we will issue and email a Credit Note to the registered email address used while making the purchase.
The Credit Note will be valid for six (6) months from the date of issue and cannot be redeemed online or clubbed with any Special Offer/ Discount/ Sale.