FAQ Topics
FAQ Topics

Orders & Shipping
Once your order has been shipped, we will send the tracking details to your registered email address and mobile number. You can also view your order status under 'My Orders' in your account.
Orders are generally prepared, inspected, and dispatched within 4-6 business days after confirmation. If you have not received a dispatch update within five business days, please contact our support team on [email protected]
Standard delivery usually takes 10–15 business days after dispatch. Metro locations may receive orders within 6-7 business days, while regional or remote locations may take 15–25 business days.
Delivery timeline is estimated from the time you place your order and may be affected by your location, courier availability, holidays, or other circumstances outside our control.
Please review your address carefully before confirming your order. Once an order is confirmed, it cannot be amended. Orders sent to an incorrect or incomplete address are not eligible for exchange or a refund.
In case you are unavailable to receive the delivery, our delivery partner will attempt to contact you through your registered mobile number. This attempt will be made twice after which the delivery will be returned to sender.
Yes we do ship Internationally. However, you must register your complete address to check if delivery is available in your area. All applicable shipping charges will be shown during checkout. Import duties, taxes, and customs charges imposed by the destination country must be paid by the recipient. An international order is not eligible for a refund if the recipient refuses to pay these charges or refuses to collect the shipment.

Still have questions? Our support team is here to help.
